Refund Policy

Effective Date: August 12, 2026

This Refund Policy explains the terms under which refunds may be considered for products or services purchased from FIRST ORIGIN NEXTGEN.

1. General Refund Policy

FIRST ORIGIN NEXTGEN aims to provide quality products and services to its customers. Refund eligibility depends on the nature of the product or service purchased and the terms communicated to the customer at the time of purchase.

2. Service-Based Purchases

For customized, professional, digital, development, consulting, marketing, or other service-based work, refunds may depend on the stage of work completed.

Once work has commenced after customer approval or payment, the amount corresponding to work already completed, resources used, third-party expenses, or other committed costs may not be refundable.

3. Advance Payments

Where an advance payment is required to initiate a project or service, the advance may be treated as a commitment toward the project.

If the customer requests cancellation after work has started, any refundable amount will be determined after considering the work completed and expenses already incurred.

4. Non-Refundable Charges

The following charges may generally be non-refundable where applicable:

• Work already completed
• Customized or specially developed deliverables
• Third-party service or subscription charges
• Domain registration charges
• Hosting charges
• Advertising or media spending already incurred
• Payment gateway or transaction charges
• Government or statutory charges
• Other expenses approved or incurred for the customer

5. Refund Request

Customers wishing to request a refund should contact FIRST ORIGIN NEXTGEN with the following information:

• Customer name
• Registered mobile number or email
• Order, invoice, or project details
• Date of payment
• Reason for requesting the refund
• Relevant supporting information, if applicable

6. Refund Review

All refund requests will be reviewed based on the nature of the service, work completed, payment terms, expenses incurred, and applicable policies.

7. Approved Refunds

If a refund is approved, it will generally be processed through the original payment method or another suitable payment method agreed with the customer.

The time required for the refunded amount to appear in the customer's account may depend on the payment gateway, bank, or financial institution.

8. Incorrect or Duplicate Payments

If a customer believes that a payment has been made incorrectly or twice for the same service, the customer should contact us as soon as possible with the relevant transaction details.

9. Payment Disputes

Customers are encouraged to contact FIRST ORIGIN NEXTGEN before initiating a payment dispute or chargeback so that we can review and attempt to resolve the matter.

10. Cancellation Policy

Cancellation requests are governed by our Cancellation Policy .

11. Changes to This Refund Policy

FIRST ORIGIN NEXTGEN reserves the right to modify this Refund Policy when necessary. Updated versions will be published on this page.

12. Contact Us

• Company Name: FIRST ORIGIN NEXTGEN
• Phone: +91 79068 01642
• Email: fonextgen@gmail.com
• Address: C-185 Samta Enclave, Dwarka Sector-19, New Delhi - 110071, India
• Website: https://firstoriginnextgen.com/

Last updated: August 14, 2026